Cookie Policy

Your privacy is important to us, your privacy and security rights are our basic principle. In order to protect the confidentiality of our customers’ personal information, necessary measures have been taken by keeping the system and internet infrastructure of our bank at the most reliable level.

You can visit our website without giving any personal information, get information about our products and services and meet your needs. Cookies are used to collect information about site usage during visits. Our aim here is; It is to provide convenience to the user visiting our website and to understand how we can improve the operation.

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. Cookies aim to provide a more user-friendly experience for a website. It enables personalized web pages to be presented to provide a faster and more appropriate visit experience for your personal needs. Cookies cannot collect any information, including personal data stored on your computer or files.

There are two types of cookies, Permanent Cookies and Temporary Cookies, depending on their validity period. Temporary cookies are created when you visit the website and are valid only until you close your browser. Permanent cookies are created when you visit the website and remain until you delete them or expire. Persistent cookies are used to perform operations such as providing a personalized experience compatible with your settings.

Our website uses temporary and permanent cookies to distinguish you from other users of our website, and to make arrangements according to your interests and preferences. In addition to the cookies designed by Voli, cookies can also be used within the scope of services received from third parties.

Almost all internet browsers are pre-defined to automatically accept cookies. However, you can control or delete cookies as you wish. Since managing cookies differs from browser to browser, you can refer to the browser’s help menu for detailed information.

What is a cookie?

A cookie is a small text file that the site saves on your computer or mobile device when you visit a site. Cookies are widely used for a website to work or to work more efficiently or to provide information to website owners.

How do we use cookies?

Cookies installed on your computer or information obtained are used for statistical analysis or security measures. Any of your personal data is not collected through cookies.

How can you control cookies?

You can control or delete cookies as you wish. You can delete cookies that are already on your computer and prevent cookies from being saved / placed on most Internet browsers.

How can you manage cookies in the internet browser?

Most Internet browsers allow you to:

  • Viewing saved cookies and delete the ones you wish
  • Third party cookies blocking
  • Blocking cookies from certain sites
  • Blocking all cookies
  • Deleting all cookies when you close the internet browser

If you choose to delete cookies, your preferences on the relevant website will be deleted. Also, if you choose to block cookies entirely, many websites, including Voli websites, may not work properly.